Business office representatives may be reached at 405/272-6010 or 800/433-4144, or you may email the business office at St_Anthony_Business_Office@ssmhc.com.

Q. Will St. Anthony file my hospital claim?

A. As a courtesy, we will submit a claim to your insurance. It is important that you provide accurate and complete insurance information at the time of registration.

Q. Will you submit secondary insurance claims?

A. Yes, we submit secondary claims on your behalf. Secondary claims are only submitted after your primary claim has completed processing.

Q. My insurance authorized the services, why are you billing me?

A. We have documentation from your carrier that you are liable for charges. We remind our patients that an authorization “is not a guarantee of payment”.

Q. Where is the business office located?

A. The business office is located on the second floor of the hospital.

Q. Where do I mail payments?

A. St. Anthony Hospital, P.O. Box 269009, Oklahoma City OK 73126-9009.

     DO NOT SEND CASH IN THE MAIL

Q. What hours are Patient Financial Services open?

A. Monday through Friday, 8 a.m to 4:30 p.m.

Q. What forms of payments do you accept?

A. Cash, Check, Credit Card (MC, Visa, Discover).

Q. Can I pay my bill over the telephone?

A. Yes, we accept credit card payments over the phone. Call 405/272-6010 or 800/433-4144.

Q. Can I make payment arrangements?

A. Yes, please contact our business office to discuss reasonable payment arrangements.

Q. Why did I receive bills from other doctors for the same date of service?

A. We bill for facility charges only. Physicians, anesthesiologist, pathologist, radiologist all bill separately.

Q. How do I contact Radiology Group, Metro Emergency Services, and the Pathologists?

A. Shared Management Services processes claims for

     Radiologist. . . . . . . .405/858-2353

     Metro Emergency Services processes claims for

     ER Physicians . . . . .405/751-6193

     CompOne processes claims for

     Pathologists . . . . . . .405/947-5557

Q. Can I receive an itemization of my charges?

A. Yes, call us during regular business hours or click here to send an email request.

Q. I believe I overpaid my account, how do I get a refund?

A. Please contact our office; we will review your account(s): 405/272-6010
or 800/433-4144.