Financial Information
In keeping with the mission of St. Anthony Hospital, we are committed to providing caring service to all St. Anthony Hospital patients and their family members. Below is some information that we hope you will find beneficial.
Pre-Admission
St. Anthony will pre-admit all patients when possible. We will verify the responsible party’s method of payment prior to the patient’s admission. Any patient who does not have verifiable health insurance coverage or whose coverage may be inadequate should be prepared to pay their portion upon admission.
Emergency Services
St. Anthony Hospital will provide emergency outpatient medical services to patients regardless of their ability to pay. Emergency inpatient admission will be determined by the patient’s physician or St. Anthony Emergency Department physicians. Such inpatient services will also be provided regardless of the patient’s ability to pay.
Non-Emergency Services
All patients who do not have the benefit of insurance coverage and are requesting nonemergent services will be offered financial counseling. The financial counselor will assist by offering discounts for prepayment and/or payment arrangements if needed.
Vehicle Accident and Public Liability
If you have hospital charges incurred as the result of a vehicle accident or public liability, you are responsible for payment. We will assist with "ling claims or providing itemized statements, but we will not become involved in any civil or legal disputes.
Submission of Health Insurance Claims
As a courtesy to our patients, we will bill your health insurance. However, it is your responsibility to see that your account is paid in full. The "ling of claims in no way relieves you of your obligation.
Billing Information
It is your responsibility to provide St. Anthony Hospital with all necessary billing information at the time of service.
Co-Pay and Deductibles
It is your responsibility to pay your co-pay and deductibles at the time services are rendered. The Registration Associates and/or Cashiers will be available to accept your payment. Cash, check and all major credit cards are accepted.
Pre-Certification of Health Insurance Benefits
Pre-certification or pre-authorization may be required by your health insurance plan. It is your responsibility to secure pre-certification prior to receiving services at St. Anthony Hospital. We strongly encourage you to check with your health insurance plan to see if pre-certification is required. If you do not fulfill your health plan's requirements for pre-certification, your benefits may be reduced.
Medicare Coverage
If you are covered by Medicare you will be responsible for your inpatient deductible each benefit period. The amount of your deductible is determined annually by Congress. You will also be responsible for a 20% co-insurance on outpatient services. If your physician requests services that are not covered by Medicare, you will be responsible for payment of those services. If you have any questions related to Medicare you may call Medicare directly at (800) 633-4227 (800-Medicare) or you may speak with St. Anthony Hospital Customer Service at (405) 272-6010 or (800) 433-4144.
Allowance of Payment
Your health insurance plans will be allowed an appropriate length of time to pay on an account. Your follow-up with your health insurance plan will assist with payment in a timely manner. Please call (405) 272-6010 or (800) 433-4144 if you need assistance.
Account Payments
You will be allowed 60 days from the time of billing to satisfy your financial obligations to St. Anthony Hospital. Accounts not paid within 60 days are delinquent. Please call (405) 272-6010 or (800) 433-4144 if you need assistance.
Payment Plans
Based on your ability to pay, payment plans may be accepted. St. Anthony Hospital is under no obligation to accept payment plans without prior approval. If you request a payment plan that does not meet the policies of St. Anthony Hospital, we may request that you fill out a financial application.
Uninsured or Underinsured
If you do not have the financial resources to pay for the care provided, please request to see a Financial Counselor. They will assist you with determining if you qualify for full or partial assistance through our charity fund based on the federal government’s current year indigent guidelines. We may also assist you with the application for Medicaid, Worker's Comp, Disability, or Crime Victims Compensation if appropriate. You will be treated with the same courtesy and respect that all patients at St. Anthony Hospital enjoy and deserve.
Collections
Accounts that are not paid timely will be placed for collection with a professional collection agent and/or attorney.
Legal Action
In the event an account is deemed to be a bad debt, St. Anthony Hospital will initiate whatever legal action is appropriate to assist in collecting the patient’s account.
Physician/Consultant Charges
Your physician and other consultants involved in your care will bill you separately for their services. These fees will not appear on the bill you receive from the hospital. If you have questions regarding their services, please contact them directly.
Questions?
If you have questions or concerns regarding your accounts with St. Anthony Hospital or you need an itemized statement, please call our Customer Service Department at (405) 272-6010, (800) 433-4144 or by fax at (405) 272-7171. They are available Monday – Friday 8:00 a.m. to 4:30 p.m.